Privacy Policy

Bent may receive personal data when you request a quote, submit a booking, contact support, or use the public website. That can include: • Name, email address, and phone number • Driver and identity details when they are required for booking review or handoff • Payment status and transaction references handled through payment providers • Booking history, handoff notes, route notes, and support communication linked to your request • Basic website and device data used for security, preferences, and analytics

Bent uses personal data to: • Review quote and booking requests • Confirm driver identity, booking eligibility, and handoff details • Process payments, deposits, refunds, and fraud checks • Answer support requests before, during, and after the rental • Keep internal operational records, accounting records, and legally required files

Bent does not sell personal data. Information may be shared only where it is needed for the rental or required by law, including: • Payment providers and financial processors • Insurance or claim handling partners • Technical and operational vendors who support the website or booking flow • Government or law-enforcement authorities when disclosure is legally required

Personal data is kept only for as long as it is needed for booking operations, support, accounting, dispute handling, fraud review, or legal retention. Access inside Bent should stay limited to team members who need that data for their role.

The public site may use cookies or similar tools for language and currency preferences, session stability, security checks, and basic traffic analytics. Browser settings can be used to manage or block cookies, although some site functions may stop working correctly.

You can contact Bent to request access to the personal data tied to your booking or website request, ask for corrections, or ask about deletion where deletion is legally and operationally possible. Some records may still need to be kept for accounting, dispute, fraud, or legal reasons.

Bent may update this privacy notice when the website, booking flow, support process, or legal requirements change. The active version is the one published on this page with the latest update date.

For questions about personal data, booking records, or privacy handling, contact Bent at contact@bent.ge or use the public contact page.